Stream incident

API reachability problems in United Arab Emirates (UAE)

Notice Resolved View vendor source →

Stream experienced a notice incident on January 20, 2025, lasting 4d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2025, 09:32 AM UTC
Resolved
Jan 24, 2025, 12:26 PM UTC
Duration
4d 2h
Detected by Pingoru
Jan 20, 2025, 09:32 AM UTC

Update timeline

  1. identified Jan 20, 2025, 09:32 AM UTC

    APIs are partially unreachable for users within the UAE on the DU Telecom and Virgin Telecom ISPs. Our team is currently working to remediate the problem by talking to the ISP and local authorities, a temporary remediation is also in progress.

  2. resolved Jan 24, 2025, 12:26 PM UTC

    This incident has been resolved.