Stream incident

High error rate on Chat API service in us-east

Minor Resolved View vendor source →

Stream experienced a minor incident on April 16, 2025 affecting us-east, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:25 PM UTC
Resolved
Apr 16, 2025, 09:17 PM UTC
Duration
1h 52m
Detected by Pingoru
Apr 16, 2025, 07:25 PM UTC

Affected components

us-east

Update timeline

  1. identified Apr 16, 2025, 07:25 PM UTC

    One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.

  2. monitoring Apr 16, 2025, 09:02 PM UTC

    The issue is being resolved, and our team is closely monitoring the database.

  3. resolved Apr 16, 2025, 09:17 PM UTC

    This incident has been resolved.