Streak incident

Continued errors saving content to boxes

Minor Resolved View vendor source →

Streak experienced a minor incident on December 15, 2020 affecting Streak for Gmail (desktop), lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2020, 10:50 PM UTC
Resolved
Dec 16, 2020, 01:32 AM UTC
Duration
2h 41m
Detected by Pingoru
Dec 15, 2020, 10:50 PM UTC

Affected components

Streak for Gmail (desktop)

Update timeline

  1. investigating Dec 15, 2020, 10:50 PM UTC

    We're continuing to see some issues with saving content to box timelines. We're investigating if this may be related to current Gmail and Google Cloud Platform outages and will post an update here within 30 minutes or as soon as we have new information. We apologize for the disruption to your work.

  2. investigating Dec 15, 2020, 11:19 PM UTC

    We're still investigating the underlying cause of this issue but have mitigated the effects for the most part. We'll provide an update in 30 mins or as soon as we have new information. Thank you for your patience!

  3. investigating Dec 16, 2020, 12:18 AM UTC

    We're continuing to investigate the issue saving edits to box timelines, which we believe may be related to the Gmail and Google Cloud Platform outages today. We appreciate your patience and sincerely apologize for the inconvenience this causes.

  4. monitoring Dec 16, 2020, 12:52 AM UTC

    The issue looks to be resolved, but we're continuing to monitor closely. We appreciate your patience as we investigated and apologize for any inconvenience this caused.

  5. resolved Dec 16, 2020, 01:32 AM UTC

    This issue has been resolved. We believe it was a symptom of the Gmail and Google Cloud Platform outages today and we apologize for the inconvenience it caused.