Streak experienced a major incident on December 16, 2020 affecting streak.com and Streak API and 1 more component, lasting 4h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 16, 2020, 05:52 PM UTC
We're investigating an issue that's preventing Streak from saving edits to your boxes and pipelines. We are deeply sorry for the disruption and working to reach a fix as soon as possible. We'll have an update within 30 minutes.
- identified Dec 16, 2020, 06:14 PM UTC
We've identified an issue causing Streak to not save edits and are implementing a workaround that should correct the errors until we can implement a complete fix. This may result in about 3 minutes of downtime - we're deeply sorry for the inconvenience this disruption has caused.
- identified Dec 16, 2020, 06:25 PM UTC
We're still seeing some delays with adding email threads to your boxes, but box edits appear to now be saving properly. We're continuing to investigate the delays to adding email threads and monitor the situation.
- monitoring Dec 16, 2020, 07:51 PM UTC
We've continued to see things return to normal and are monitoring results. We'll share more information about today's issue shortly.
- resolved Dec 16, 2020, 10:20 PM UTC
This issue has been resolved although we were continuing to monitor it for the last several hours. We'll share more information about the incident shortly. We truly apologize for the inconvenience this caused and appreciate your patience.