Streak incident

Investigating Streak loading errors

Critical Resolved View vendor source →

Streak experienced a critical incident on July 21, 2021 affecting streak.com and Streak for Gmail (desktop), lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2021, 03:41 PM UTC
Resolved
Jul 21, 2021, 06:58 PM UTC
Duration
3h 17m
Detected by Pingoru
Jul 21, 2021, 03:41 PM UTC

Affected components

streak.comStreak for Gmail (desktop)

Update timeline

  1. investigating Jul 21, 2021, 03:41 PM UTC

    We're currently investigating an issue - this is preventing Streak from loading. We're working to get everything up and running ASAP, and will update within 30 minutes or as soon as we have more information. We know this affects your work and we're sorry for the interruption this morning.

  2. investigating Jul 21, 2021, 03:44 PM UTC

    Streak is loading properly, but we experienced elevated errors which lead to service interruption between 8:23am and 8:40am PST. We're continuing to investigate and monitor the situation, and apologize again for the inconvenience this has caused.

  3. monitoring Jul 21, 2021, 04:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 21, 2021, 04:20 PM UTC

    Streak is back and we're continuing to monitor as we recover from an error earlier today. We'll update once we're fully in the clear! Thank you for your patience.

  5. resolved Jul 21, 2021, 06:58 PM UTC

    This incident has been resolved.