Streak incident

Streak not loading

Major Resolved View vendor source →

Streak experienced a major incident on September 17, 2021 affecting Streak for Gmail (desktop), lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2021, 03:40 PM UTC
Resolved
Sep 17, 2021, 06:08 PM UTC
Duration
2h 28m
Detected by Pingoru
Sep 17, 2021, 03:40 PM UTC

Affected components

Streak for Gmail (desktop)

Update timeline

  1. investigating Sep 17, 2021, 04:06 PM UTC

    Our team is currently investigating an issue preventing Streak from loading. We apologize for the interruption and are working to quickly resolve the issue. We'll share an update within 30 minutes or when we have new information.

  2. identified Sep 17, 2021, 04:43 PM UTC

    The issue has been identified. We're continuing to roll out and monitor a fix. Some latency issues may still persist in the meantime.

  3. monitoring Sep 17, 2021, 05:40 PM UTC

    A fix has been implemented and we're continuing to monitor the results as we're recovering. We will post a final update once the issue is fully resolved.

  4. resolved Sep 17, 2021, 06:08 PM UTC

    We've resolved the issue causing a Streak service interruption and everything should be functioning as normal. We apologize for the interruption today and truly appreciate your patience!