Streak incident

Boxed Email Threads Not Visible Inside of Boxes

Major Resolved View vendor source →

Streak experienced a major incident on November 22, 2021, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2021, 03:28 PM UTC
Resolved
Nov 22, 2021, 09:45 PM UTC
Duration
6h 16m
Detected by Pingoru
Nov 22, 2021, 03:28 PM UTC

Update timeline

  1. investigating Nov 22, 2021, 03:28 PM UTC

    Streak is experiencing an issue with boxed email threads being visible and accessible from inside of boxes. We apologize for the issue this morning and will post updates periodically.

  2. investigating Nov 22, 2021, 04:52 PM UTC

    We're fixing an issue that prevented emails that were added to Streak from being processed. Any emails added to Streak since 6am PST Nov 21 are affected. A fix is in place but it will take several hours to fully resolve. Thank you for your patience!

  3. monitoring Nov 22, 2021, 05:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 22, 2021, 09:45 PM UTC

    This incident has been resolved.