Streak incident

Unable to add contacts to boxes

Minor Resolved View vendor source →

Streak experienced a minor incident on May 10, 2023 affecting Streak for Gmail (desktop), lasting 33m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2023, 08:18 PM UTC
Resolved
May 10, 2023, 08:52 PM UTC
Duration
33m
Detected by Pingoru
May 10, 2023, 08:18 PM UTC

Affected components

Streak for Gmail (desktop)

Update timeline

  1. investigating May 10, 2023, 08:18 PM UTC

    We are currently investigating an issue affecting contacts from being added to boxes. We apologize for the inconvenience and we'll provide an update once we have more information.

  2. monitoring May 10, 2023, 08:47 PM UTC

    A fix has been implemented and we're currently monitoring the results. A refresh of your Gmail will be required for the fix to apply. Please reach out to [email protected] if the issue persists after a refresh.

  3. resolved May 10, 2023, 08:52 PM UTC

    Contacts should now load as expected once your Gmail page has been refreshed. We appreciate your patience with us and apologize for the inconvenience today.