Streak experienced a minor incident on June 8, 2021 affecting Streak API, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 08, 2021, 03:10 PM UTC
We're aware of some Streak API requests being slow. Our engineering team is working on a fix.
- monitoring Jun 08, 2021, 03:46 PM UTC
Streak latency is recovering - our engineering team is monitoring the situation and implementing a fix for the root cause. We sincerely apologize for the disruption and appreciate your patience while we work towards a solution.
- monitoring Jun 08, 2021, 04:20 PM UTC
Streak latency has recovered - our engineering team is continuing to monitor the situation and implementing a fix for the root cause. We sincerely apologize for the disruption and appreciate your patience while we work towards a solution.
- identified Jun 08, 2021, 04:33 PM UTC
We're seeing additional Streak latency issues - our engineering team is working on it.
- monitoring Jun 08, 2021, 05:02 PM UTC
Our engineering team has temporarily disabled fanning out to unified threads - this fixes the overall site issue, but unified threads may experience degraded performance while we're in this mode.
- monitoring Jun 08, 2021, 05:11 PM UTC
Streak latency has recovered - our engineering team is continuing to monitor the situation and implementing a fix for the root cause.
- resolved Jun 08, 2021, 05:48 PM UTC
This issue has been resolved. Some features around viewing threads from your teammates' inboxes will remain disabled while we work with our database vendor to diagnose the root cause of today's issues. Keep an eye out for a postmortem with more details and explanation behind the recent issues and what we're doing to prevent them in the future. Thank you for your patience, and we sincerely apologize for the inconvenience this caused.