Streak incident

Streak service interruption

Major Resolved View vendor source →

Streak experienced a major incident on August 2, 2021 affecting Streak for Gmail (desktop), lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2021, 08:34 PM UTC
Resolved
Aug 02, 2021, 09:23 PM UTC
Duration
49m
Detected by Pingoru
Aug 02, 2021, 08:34 PM UTC

Affected components

Streak for Gmail (desktop)

Update timeline

  1. investigating Aug 02, 2021, 08:34 PM UTC

    We're currently investigating an issue that may be affecting Streak service. We'll update within 15 minutes or when we have diagnosed the issue. Thanks for your patience and please check back here for updates.

  2. identified Aug 02, 2021, 08:46 PM UTC

    We've identified the issue and are monitoring a fix that we implemented. We'll post more details here momentarily. We apologize for the inconvenience if you experienced this issue!

  3. resolved Aug 02, 2021, 09:23 PM UTC

    This issue has been resolved. We apologize for the interruption and inconvenience! For context: Misconfigured API requests from one of our integration clients overloaded our system and caused a brief interruption in service. We've worked with the user to resolve that issue and will be taking steps to make sure this doesn't happen again in the future.