Streak incident

Streak not loading or loading slowly

Notice Resolved View vendor source →

Streak experienced a notice incident on October 10, 2024 affecting Streak for Gmail (desktop), lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2024, 07:20 PM UTC
Resolved
Oct 10, 2024, 10:31 PM UTC
Duration
3h 11m
Detected by Pingoru
Oct 10, 2024, 07:20 PM UTC

Affected components

Streak for Gmail (desktop)

Update timeline

  1. investigating Oct 10, 2024, 07:20 PM UTC

    We're currently investigating an issue preventing Streak from loading as expected. We apologize for the inconvenience and will post an update here as soon as we have more information.

  2. monitoring Oct 10, 2024, 08:01 PM UTC

    We are monitoring the status of Streak's load times and believe they should be recovering now. Our app was affected by the outage posted by Stripe (https://status.stripe.com/?down=now), our payment provider, who was facing issues with their API calls. As that is resolved, we believe Streak should be back up to regular loading times. We will continue to monitor this and will provide a final update shortly to confirm.

  3. resolved Oct 10, 2024, 10:31 PM UTC

    After monitoring, we've confirmed Streak's loading performance is back to normal. This incident has been resolved.