Strava incident

Android purchases failing

Major Resolved View vendor source →

Strava experienced a major incident on August 20, 2026 affecting Mobile applications, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 08:36 PM UTC
Resolved
Aug 20, 2026, 10:43 PM UTC
Duration
2h 6m
Detected by Pingoru
Aug 20, 2026, 08:36 PM UTC

Affected components

Mobile applications

Update timeline

  1. investigating Aug 20, 2026, 08:36 PM UTC

    We are currently investigating an issue with subscription purchases on Android.

  2. monitoring Aug 20, 2026, 09:39 PM UTC

    A fix has been implemented and purchases on Android should be fully functional moving forward. We are working on restoring subscription access to the previously affected athletes.

  3. resolved Aug 20, 2026, 10:43 PM UTC

    The incident has been resolved and subscription access has been restored to the affected athletes.