Strata Networks experienced a major incident on September 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 16, 2026, 02:35 AM UTC
Type: Incident Duration: 13 days, 21 hours and 36 minutes Affected Components: Internet, Landline Sep 16, 02:35:26 GMT+0 - Investigating - There is a partial outage in the Fruitland area(s), please contact the Network Operations Center at 435-622-5151 to verify you are affected by the outage. Sep 16, 19:24:54 GMT+0 - Identified - Repair efforts are progressing well, and splicing is nearly complete. Field technicians estimate about 30 minutes to complete splicing, and full service will be restored. Sep 16, 20:33:02 GMT+0 - Resolved - Service has been restored, and the outage has been resolved. Sep 16, 17:05:57 GMT+0 - Identified - Our crews have successfully placed the replacement fiber and have started the splicing process. We currently anticipate service restoration in approximately 2 to 3 hours. Thank you for your continued patience while repairs are completed. Sep 16, 20:35:26 GMT+0 - Resolved - The Internet and Landline Outage has been resolved. If you continue to experience service issues, please contact us so our team can assist you.