Strata Networks incident

Internet and Landline Outage

Minor Resolved

Strata Networks experienced a minor incident on September 16, 2026 affecting Internet and Landline, lasting 17h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 02:35 AM UTC
Resolved
Sep 16, 2026, 08:33 PM UTC
Duration
17h 57m
Detected by Pingoru
Sep 16, 2026, 02:35 AM UTC

Affected components

InternetLandline

Update timeline

  1. investigating Sep 16, 2026, 02:35 AM UTC

    There is a partial outage in the Fruitland area(s), please contact the Network Operations Center at 435-622-5151 to verify you are affected by the outage.

  2. identified Sep 16, 2026, 05:05 PM UTC

    Our crews have successfully placed the replacement fiber and have started the splicing process. We currently anticipate service restoration in approximately 2 to 3 hours. Thank you for your continued patience while repairs are completed.

  3. identified Sep 16, 2026, 07:24 PM UTC

    Repair efforts are progressing well, and splicing is nearly complete. Field technicians estimate about 30 minutes to complete splicing, and full service will be restored.

  4. monitoring Sep 16, 2026, 08:33 PM UTC

    Splicing is now complete, and services should be restored at present. We will continue to monitor the connection to ensure stability.

  5. resolved Sep 16, 2026, 08:35 PM UTC

    The Internet and Landline Outage has been resolved. If you continue to experience service issues, please contact us so our team can assist you.