Strapi incident

Issue with downloading medi...

Minor Resolved View vendor source →

Strapi experienced a minor incident on May 30, 2025 affecting Cloud (Assets API), lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 09:11 AM UTC
Resolved
May 30, 2025, 01:58 PM UTC
Duration
4h 47m
Detected by Pingoru
May 30, 2025, 09:11 AM UTC

Affected components

Cloud (Assets API)

Update timeline

  1. investigating May 30, 2025, 09:11 AM UTC

    We are investigating some issues with our underlaying hosting provider that prevent new projects from correctly displaying uploaded images or download uploaded files in the Media Library. Existing Strapi Cloud projects are not concerned.

  2. resolved May 30, 2025, 01:58 PM UTC

    The incident is finished.