Storyous incident

Administration outage for some customers

Major Resolved View vendor source →

Storyous experienced a major incident on November 15, 2019 affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com), lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2019, 01:25 PM UTC
Resolved
Nov 15, 2019, 02:31 PM UTC
Duration
1h 6m
Detected by Pingoru
Nov 15, 2019, 01:25 PM UTC

Affected components

Pokladní systém, tablety (POS)Administration (admin.storyous.com)

Update timeline

  1. investigating Nov 15, 2019, 01:25 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 15, 2019, 02:04 PM UTC

    We restarted one of our system and monitor the situation

  3. resolved Nov 15, 2019, 02:31 PM UTC

    This incident has been resolved.