Storyous experienced a critical incident on October 2, 2020 affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com), lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Pokladní systém, tablety (POS)Administration (admin.storyous.com)
Update timeline
- monitoring Oct 02, 2020, 11:50 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Oct 02, 2020, 11:58 AM UTC
We are currently investigating this issue.
- monitoring Oct 02, 2020, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 02, 2020, 12:26 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 02, 2020, 12:30 PM UTC
We are continuing to monitor for any further issues.
- identified Oct 02, 2020, 12:33 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 02, 2020, 12:45 PM UTC
This incident has been resolved.