Storyous incident

Admin and POS outage

Major Resolved View vendor source →

Storyous experienced a major incident on December 9, 2020 affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com), lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2020, 10:40 AM UTC
Resolved
Dec 09, 2020, 03:06 PM UTC
Duration
4h 26m
Detected by Pingoru
Dec 09, 2020, 10:40 AM UTC

Affected components

Pokladní systém, tablety (POS)Administration (admin.storyous.com)

Update timeline

  1. identified Dec 09, 2020, 10:48 AM UTC

    1/4 of custumers can experience CLOUD outage

  2. monitoring Dec 09, 2020, 11:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2020, 03:06 PM UTC

    This incident has been resolved.