Storyous incident

Outage of administration

Major Resolved View vendor source →

Storyous experienced a major incident on March 18, 2021 affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com), lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2021, 01:57 PM UTC
Resolved
Mar 18, 2021, 04:32 PM UTC
Duration
2h 34m
Detected by Pingoru
Mar 18, 2021, 01:57 PM UTC

Affected components

Pokladní systém, tablety (POS)Administration (admin.storyous.com)

Update timeline

  1. investigating Mar 18, 2021, 01:57 PM UTC

    We are currently investigating this issue.

  2. identified Mar 18, 2021, 02:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 18, 2021, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 18, 2021, 04:32 PM UTC

    This incident has been resolved.