Storyous incident

All services are down.

Critical Resolved View vendor source →

Storyous experienced a critical incident on June 9, 2021 affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com) and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2021, 04:50 PM UTC
Resolved
Jun 09, 2021, 05:41 PM UTC
Duration
51m
Detected by Pingoru
Jun 09, 2021, 04:50 PM UTC

Affected components

Pokladní systém, tablety (POS)Administration (admin.storyous.com)Login and Users management (login.storyous.com)Public API

Update timeline

  1. investigating Jun 09, 2021, 04:50 PM UTC

    We are investigating it.

  2. investigating Jun 09, 2021, 04:50 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 09, 2021, 04:56 PM UTC

    One of our infrastructure providers is experiencing critical issues, we have not much to do besides waiting for them to fix it.

  4. identified Jun 09, 2021, 04:56 PM UTC

    One of our infrastructure providers is experiencing critical issues, we have not much to do besides waiting for them to fix it.

  5. identified Jun 09, 2021, 05:12 PM UTC

    We are trying to make Admin and POS work even one of our providers is experiencing critical issues.

  6. monitoring Jun 09, 2021, 05:16 PM UTC

    It seems that some of the services are working again.

  7. monitoring Jun 09, 2021, 05:29 PM UTC

    We expect an improvement within 10 minutes.

  8. monitoring Jun 09, 2021, 05:34 PM UTC

    The administration is slowly getting back to life.

  9. resolved Jun 09, 2021, 05:41 PM UTC

    This incident has been resolved.