Storyous incident

OneMenuQR and public API's can have partial outage

Major Resolved View vendor source →

Storyous experienced a major incident on September 17, 2021 affecting Public API, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2021, 06:39 AM UTC
Resolved
Sep 17, 2021, 07:41 AM UTC
Duration
1h 1m
Detected by Pingoru
Sep 17, 2021, 06:39 AM UTC

Affected components

Public API

Update timeline

  1. identified Sep 17, 2021, 06:39 AM UTC

    OneMenuQR (and some APIs) are not working. It is an error on our provider side. They are investigating it.

  2. identified Sep 17, 2021, 06:40 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 17, 2021, 07:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2021, 07:41 AM UTC

    This incident has been resolved.