Storyous experienced a major incident on October 21, 2021 affecting Pokladní systém, tablety (POS), lasting 19h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Pokladní systém, tablety (POS)
Update timeline
- investigating Oct 21, 2021, 11:22 AM UTC
Probably ČSOB has some issues with payment server. ČSOB terminals and payment gateway are not working. We couldn't contact CSOB support, but seems like the problem is on their side.
- monitoring Oct 21, 2021, 01:09 PM UTC
The issue was identified, ČSOB confirmed energy outage on their side. They are intensively working on fixing. Source to follow situation updates: https://twitter.com/CSOB_CZ/status/1451166073470992384?s=20
- resolved Oct 22, 2021, 06:55 AM UTC
Problem was fixed, everything is working as supposed.