Storyous incident

Administration outage

Minor Resolved View vendor source →

Storyous experienced a minor incident on December 10, 2021 affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2021, 06:54 PM UTC
Resolved
Dec 10, 2021, 07:31 PM UTC
Duration
37m
Detected by Pingoru
Dec 10, 2021, 06:54 PM UTC

Affected components

Pokladní systém, tablety (POS)Administration (admin.storyous.com)

Update timeline

  1. identified Dec 10, 2021, 06:54 PM UTC

    One database is down again, part of customers will have inaccessible administration website and POS won't synchronize to server as well. Our database provider is working on a fix.

  2. resolved Dec 10, 2021, 07:31 PM UTC

    This incident has been resolved.