Storyous incident

The administration website is having problems.

Notice Resolved View vendor source →

Storyous experienced a notice incident on March 8, 2022 affecting Administration (admin.storyous.com), lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2022, 12:49 PM UTC
Resolved
Mar 08, 2022, 05:15 PM UTC
Duration
4h 26m
Detected by Pingoru
Mar 08, 2022, 12:49 PM UTC

Affected components

Administration (admin.storyous.com)

Update timeline

  1. identified Mar 08, 2022, 12:49 PM UTC

    It seems that one of our databases is experiencing issues, part of the customers can have an inaccessible administration website and ePOS won't synchronize to the server as well. Our database provider is working on a fix.

  2. monitoring Mar 08, 2022, 12:55 PM UTC

    The administration website is getting back to normal but it can be a bit slow.

  3. resolved Mar 08, 2022, 01:05 PM UTC

    This incident has been resolved.