Storyous incident

The administration website is having problems.

Major Resolved View vendor source →

Storyous experienced a major incident on April 13, 2022 affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com), lasting 7h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2022, 10:18 AM UTC
Resolved
Apr 13, 2022, 06:16 PM UTC
Duration
7h 58m
Detected by Pingoru
Apr 13, 2022, 10:18 AM UTC

Affected components

Pokladní systém, tablety (POS)Administration (admin.storyous.com)

Update timeline

  1. investigating Apr 13, 2022, 10:18 AM UTC

    One of our databases is still experiencing issues, part of the customers can have an inaccessible administration website and ePOS won't synchronize to the server as well. Our database provider is working on a fix.

  2. resolved Apr 13, 2022, 06:16 PM UTC

    This incident has been resolved.