Storyous incident

Výpadek administrace / Admin outage

Major Resolved View vendor source →

Storyous experienced a major incident on November 7, 2022 affecting Pokladní systém, tablety (POS) and Administration (admin.storyous.com), lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 02:21 PM UTC
Resolved
Nov 07, 2022, 02:49 PM UTC
Duration
27m
Detected by Pingoru
Nov 07, 2022, 02:21 PM UTC

Affected components

Pokladní systém, tablety (POS)Administration (admin.storyous.com)

Update timeline

  1. investigating Nov 07, 2022, 02:21 PM UTC

    Zjišťujeme příčinu výpadku administrace. Z důvodu výpadku administrace, pokladní aplikace nemůže synchronizovat provedené změny. We are currently investigating this issue. ePOS app cannot synchronize changes to the administration as well.

  2. resolved Nov 07, 2022, 02:49 PM UTC

    Chyba byla opravena, administrace je opět funkční. Incident have been resolved, administration is back up and running.