Storyous incident

Přihlášení do POS nefunguje/POS login not working

Minor Resolved View vendor source →

Storyous experienced a minor incident on November 10, 2023 affecting Pokladní systém, tablety (POS), lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2023, 09:54 AM UTC
Resolved
Nov 10, 2023, 03:35 PM UTC
Duration
5h 41m
Detected by Pingoru
Nov 10, 2023, 09:54 AM UTC

Affected components

Pokladní systém, tablety (POS)

Update timeline

  1. investigating Nov 10, 2023, 09:54 AM UTC

    Máme problém se staršími zařízeními (14''), která nemohou přijmout certifikát. Náš tým v současné době diskutuje o možných řešeních tohoto problému. We are currently having an issue with older devices (14'') that are unable to accept a certificate. Our team is currently discussing possible solutions to resolve this problem.

  2. identified Nov 10, 2023, 10:23 AM UTC

    Identifikovali jsme problém a pracujeme na jeho řešení. We have identified the problem and are currently working on a solution.

  3. identified Nov 10, 2023, 01:41 PM UTC

    Vyvinuli jsme novou verzi našeho POS systému, která obsahuje nezbytnou opravu, a v současné době ji testujeme, abychom se ujistili, že vše funguje podle očekávání. We have developed a new version of our POS system that includes the necessary fix, and we are currently testing it to ensure everything is working as expected.

  4. monitoring Nov 10, 2023, 03:08 PM UTC

    Vydali jsme novou verzi. Postižené POS lze nyní aktualizovat. We have released a new version. The affected POS can now be updated.

  5. resolved Nov 10, 2023, 03:35 PM UTC

    This incident has been resolved.