Storyblocks incident

Motion background video search error

Major Resolved View vendor source →

Storyblocks experienced a major incident on August 11, 2020, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2020, 07:15 PM UTC
Resolved
Aug 11, 2020, 09:00 PM UTC
Duration
1h 45m
Detected by Pingoru
Aug 11, 2020, 07:15 PM UTC

Update timeline

  1. identified Aug 11, 2020, 08:06 PM UTC

    Changes to our search service are causing failures to search requests where motion backgrounds are requested along with other content types. A fix will be deployed soon

  2. resolved Aug 11, 2020, 09:00 PM UTC

    This incident has been resolved.