Storyblocks incident

Intermittent 5xx Errors

Minor Resolved View vendor source →

Storyblocks experienced a minor incident on February 20, 2021, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2021, 08:18 PM UTC
Resolved
Feb 25, 2021, 08:24 PM UTC
Duration
5d
Detected by Pingoru
Feb 20, 2021, 08:18 PM UTC

Update timeline

  1. investigating Feb 20, 2021, 08:18 PM UTC

    We began to see an increase in 500 errors over the weekend. We switched to a backup system which significantly reduced errors, however error levels are still slightly elevated. We are actively investigating the issue.

  2. monitoring Feb 22, 2021, 02:22 PM UTC

    API errors are back to normal. The team is continuing to monitor.

  3. resolved Feb 25, 2021, 08:24 PM UTC

    This incident has been resolved.