Storyblocks incident

403 Forbidden Errors on Download Requests

Notice Resolved View vendor source →

Storyblocks experienced a notice incident on May 19, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 19, 2022, 09:07 PM UTC
Resolved
May 19, 2022, 07:00 PM UTC
Duration
—
Detected by Pingoru
May 19, 2022, 09:07 PM UTC

Update timeline

  1. resolved May 19, 2022, 09:07 PM UTC

    Beginning around 3:15 PM EDT, some users of the API began incorrectly receiving 403 responses on requests to our Download endpoints. The response included the message "Your contract does not allow access to the stock item.". This error has been resolved as of 4:45 PM EDT.