Storyblocks incident

Search Outage

Major Resolved View vendor source →

Storyblocks experienced a major incident on June 9, 2023, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2023, 11:55 PM UTC
Resolved
Jun 10, 2023, 12:41 AM UTC
Duration
46m
Detected by Pingoru
Jun 09, 2023, 11:55 PM UTC

Update timeline

  1. identified Jun 09, 2023, 11:55 PM UTC

    We are currently facing an issue with Search requests hanging for long periods of time before failing. It also appears to be impacting other API functionality intermittently. The underlying cause has been identified and a resolution is being worked on.

  2. monitoring Jun 10, 2023, 12:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2023, 12:41 AM UTC

    This incident has been resolved.