Storj Outage History

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Storj had 38 outages in the last 2 years totaling 43h 28m of downtime — averaging 1.6 incidents per month.

There were 38 Storj outages since June 11, 2024 totaling 43h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.storj.io

Major December 19, 2024

Intermittent EU1 upload errors

Detected by Pingoru
Dec 19, 2024, 02:48 AM UTC
Resolved
Dec 19, 2024, 06:01 AM UTC
Duration
3h 13m
Affected: EU1 - APIEU1 - Gateway
Timeline · 5 updates
  1. investigating Dec 19, 2024, 02:48 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 19, 2024, 02:55 AM UTC

    Investigating increased error rates.

  3. identified Dec 19, 2024, 04:08 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 19, 2024, 05:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 19, 2024, 06:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 14, 2024

AP1 Satellite

Detected by Pingoru
Dec 14, 2024, 06:13 PM UTC
Resolved
Dec 14, 2024, 06:58 PM UTC
Duration
45m
Affected: AP1 - APIAP1 - Web ConsoleAP1 - LinksharingAP1 - Gateway
Timeline · 3 updates
  1. identified Dec 14, 2024, 06:13 PM UTC

    Today, at approximately 5:50PM UTC, the AP1 satellite was affected by an issue wherein all API keys were rendered inoperational. We have identified the issue and are working on a fix. Thank you for your patience.

  2. monitoring Dec 14, 2024, 06:14 PM UTC

    We have implemented a fix and are monitoring the situation.

  3. resolved Dec 14, 2024, 06:58 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor November 22, 2024

Elevated error rates on us-select-1 uploads

Detected by Pingoru
Nov 22, 2024, 09:28 PM UTC
Resolved
Nov 22, 2024, 11:26 PM UTC
Duration
1h 57m
Affected: US1 - Select
Timeline · 6 updates
  1. investigating Nov 22, 2024, 09:28 PM UTC

    We are currently investigating the issue.

  2. investigating Nov 22, 2024, 09:36 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 22, 2024, 10:25 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 22, 2024, 10:33 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Nov 22, 2024, 11:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 22, 2024, 11:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 5, 2024

Issue with edge services' outage in Europe

Detected by Pingoru
Nov 05, 2024, 09:40 AM UTC
Resolved
Nov 05, 2024, 11:37 AM UTC
Duration
1h 57m
Affected: EU1 - LinksharingEU1 - Gateway
Timeline · 3 updates
  1. investigating Nov 05, 2024, 09:40 AM UTC

    We are experiencing an issue with edge services' outage in the Europe region. Our engineering team is actively investigating. We apologize to all who are affected by the disruption.

  2. monitoring Nov 05, 2024, 09:58 AM UTC

    The emergency team has implemented a mitigation in which all users from the Europe region will be rerouted to North America. We are actively investigating bringing back Europe and apologize to all who are affected by the disruption.

  3. resolved Nov 05, 2024, 11:37 AM UTC

    The issue with edge services' outage in the Europe region has been resolved for all affected users. We thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Minor November 3, 2024

Intermittent US1 select upload issues

Detected by Pingoru
Nov 03, 2024, 10:47 AM UTC
Resolved
Nov 04, 2024, 01:00 AM UTC
Duration
14h 12m
Affected: US1 - Select
Timeline · 3 updates
  1. identified Nov 03, 2024, 10:47 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 03, 2024, 01:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2024, 01:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 9, 2024

Increased Edge Services' Latency in Europe

Detected by Pingoru
Sep 09, 2024, 10:38 AM UTC
Resolved
Sep 09, 2024, 03:09 PM UTC
Duration
4h 31m
Affected: EU1 - LinksharingEU1 - Gateway
Timeline · 2 updates
  1. monitoring Sep 09, 2024, 10:38 AM UTC

    Due to a sudden load spike in the Europe region, customers might be experiencing increased latency while they are load-balanced to other regions. The on-call engineering team is monitoring this incident. We apologize for any inconvenience caused.

  2. resolved Sep 09, 2024, 03:09 PM UTC

    The previously identified issue affecting performance has been resolved.

Read the full incident report →

Notice August 13, 2024

Temporary outage on AP1

Detected by Pingoru
Aug 13, 2024, 04:55 AM UTC
Resolved
Aug 13, 2024, 04:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 13, 2024, 04:55 AM UTC

    Services on AP1 were unreachable for a few minutes. Our team is investigating the root cause.

Read the full incident report →

Minor July 18, 2024

Issue with edge services in Europe having intermittent connection timeouts and slow response times

Detected by Pingoru
Jul 18, 2024, 05:45 PM UTC
Resolved
Jul 18, 2024, 11:55 PM UTC
Duration
6h 9m
Affected: EU1 - LinksharingEU1 - Gateway
Timeline · 2 updates
  1. investigating Jul 18, 2024, 05:45 PM UTC

    We are experiencing an issue with European edge services capacity having intermittent connection timeouts and slow response times. Our engineering team is actively investigating. We apologize to all who are affected by the disruption.

  2. resolved Jul 18, 2024, 11:55 PM UTC

    The issue with edge services in Europe having intermittent connection timeouts and slow response times has been resolved for all affected users. We thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Major June 24, 2024

Issue with us-select-1

Detected by Pingoru
Jun 24, 2024, 09:33 PM UTC
Resolved
Jun 24, 2024, 11:17 PM UTC
Duration
1h 43m
Affected: US1 - Select
Timeline · 5 updates
  1. investigating Jun 24, 2024, 09:47 PM UTC

    We are experiencing an issue with us-select-1 connectivity. Our engineering team is actively investigating. We apologize to all who are affected by the disruption.

  2. identified Jun 24, 2024, 10:00 PM UTC

    We have identified the cause of an issue affecting performance in one or more components of the system and are working on a fix.

  3. monitoring Jun 24, 2024, 10:03 PM UTC

    We are applying a fix for the previously mentioned connection issues.

  4. monitoring Jun 24, 2024, 10:16 PM UTC

    We have applied a fix for the previously mentioned connection issues and are continuing to monitor the system.

  5. resolved Jun 24, 2024, 11:17 PM UTC

    The issue with us-select-1 has been resolved. We thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Major June 18, 2024

AP1 Edge connectivity issues

Detected by Pingoru
Jun 18, 2024, 11:33 AM UTC
Resolved
Jun 18, 2024, 11:48 AM UTC
Duration
14m
Affected: AP1 - LinksharingAP1 - Gateway
Timeline · 2 updates
  1. monitoring Jun 18, 2024, 12:11 PM UTC

    We experienced connectivity issues to AP1 Edge (Gateway and Linksharing) between 11:33 and 11:48 UTC from US West and EMEA. We are monitoring the service and analyzing the root cause.

  2. resolved Jun 18, 2024, 12:42 PM UTC

    The issue with AP1 Edge services has been resolved for all affected users. We thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Minor June 12, 2024

Issue with connectivity to edge services while using NTT as transport

Detected by Pingoru
Jun 12, 2024, 06:08 PM UTC
Resolved
Jun 12, 2024, 07:35 PM UTC
Duration
1h 27m
Affected: US1 - LinksharingUS1 - Gateway
Timeline · 2 updates
  1. identified Jun 12, 2024, 07:26 PM UTC

    Customers using NTT as their transit provider might be experiencing issues while connecting to edge services. We are working with our upstream providers to resolve the issue. We apologize to all who are affected by the disruption.

  2. resolved Jun 12, 2024, 07:37 PM UTC

    The issue with connectivity to edge services while using NTT as transport has been resolved for all affected users. We thank you for your patience while we worked on resolving the issue.

Read the full incident report →

Critical June 11, 2024

US1 Outage

Detected by Pingoru
Jun 11, 2024, 02:30 AM UTC
Resolved
Jun 11, 2024, 05:22 AM UTC
Duration
2h 51m
Affected: US1 - APIUS1 - BillingUS1 - Web ConsoleUS1 - LinksharingUS1 - GatewayUS1 - Select
Timeline · 6 updates
  1. investigating Jun 11, 2024, 03:07 AM UTC

    We are investigating an outage of our API services.

  2. investigating Jun 11, 2024, 03:08 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 11, 2024, 04:22 AM UTC

    The issue has been identified, fixes are being implemented.

  4. identified Jun 11, 2024, 04:52 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 11, 2024, 05:02 AM UTC

    Service is completely restored, we are continuing to monitor.

  6. resolved Jun 11, 2024, 05:22 AM UTC

    This incident has been resolved.

Read the full incident report →