Storj incident

Issue with the US metadata region

Critical Resolved View vendor source →

Storj experienced a critical incident on April 14, 2025 affecting US1 - API and US1 - Billing and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 03:33 PM UTC
Resolved
Apr 14, 2025, 04:07 PM UTC
Duration
33m
Detected by Pingoru
Apr 14, 2025, 03:33 PM UTC

Affected components

US1 - APIUS1 - BillingUS1 - Web ConsoleUS1 - LinksharingUS1 - GatewayUS1 - Select

Update timeline

  1. investigating Apr 14, 2025, 03:33 PM UTC

    We are experiencing an issue with the US1 satellite (metadata region), which is intermittently inaccessible. Our engineering team is actively investigating. We apologize to all who are affected by the disruption.

  2. monitoring Apr 14, 2025, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 14, 2025, 04:07 PM UTC

    The issue with the US metadata region has been resolved for all affected users. We thank you for your patience while we worked on resolving the issue.