Stories rendering engine recovered
Timeline · 1 update
- investigating May 10, 2026, 06:33 PM UTC
Stories rendering engine went down
StorifyMe had 3 outages in the last 2 years — averaging 0.1 incidents per month.
There were 3 StorifyMe outages since March 12, 2026. Each is summarised below — incident details, duration, and resolution information.
Stories rendering engine went down
API recovered
RESOLVED - Update 09:00 UTC: Issue has been resolved. Most users should now have access. DNS caches may take up to 24 hours to fully propagate. What happened? Between 03:00-09:00 UTC on March 11, we experienced intermittent DNS resolution issues due to a DNSSEC deployment timing window. Some DNS resolvers cached an intermediate configuration state, causing validation failures for a subset of users. Current status: - Issue fixed at 06:30 UTC - Most users restored by 09:00 UTC - Some ISP DNS caches may need up to 24 hours to refresh - Expected complete: March 12, 06:30 UTC Timeline: 03:00 UTC - DNSSEC deployment began 03:30 UTC - First customer reports 06:00 UTC - Root cause identified 06:30 UTC - Fix deployed 09:00 UTC - Most users restored We apologize for any inconvenience and have implemented monitoring and process improvements to prevent similar issues.