StopLight incident

Stoplight Next Hubs outage

Major Resolved View vendor source →

StopLight experienced a major incident on March 9, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2020, 02:19 PM UTC
Resolved
Mar 06, 2020, 10:00 PM UTC
Duration
Detected by Pingoru
Mar 09, 2020, 02:19 PM UTC

Update timeline

  1. resolved Mar 09, 2020, 02:19 PM UTC

    At approximately 4:10PM CST on Friday, March 6th, an outage occurred while performing a routine upgrade of the Stoplight Next Hubs service. During this upgrade, an outdated configuration was accidentally deployed to the Hubs production environment. This issue prevented the Hubs service from starting correctly, leading to Stoplight Next documentation sites being temporarily unavailable from approximately 4:10 until 4:25PM CST. Once the issue was identified, the configuration was reverted and the service was restored. We sincerely apologize for any inconvenience posed by this outage. We have updated our internal upgrade process to re-validate configurations before applying them to ensure this issue does not happen again. Please don't hesitate to reach out to [email protected] if you have any further questions or concerns regarding this issue.