StopLight experienced a critical incident on December 8, 2021 affecting Stoplight Platform, lasting 9h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 08, 2021, 02:27 PM UTC
We are currently investigating reports of slow load times, and the inability to edit within some workspaces.
- identified Dec 08, 2021, 03:02 PM UTC
We have identified the source of the outage and are actively working to restore service.
- identified Dec 08, 2021, 04:01 PM UTC
We are continuing to work on a fix for this issue.
- identified Dec 08, 2021, 04:47 PM UTC
At this time we are starting to see functionality return. Pages are beginning to load, however, you may still experience issues when logging into your workspaces. Thank you for your patience as we work to fully restore service.
- identified Dec 08, 2021, 05:41 PM UTC
As we continue to restore service, you may notice an intermittent loss in functionality throughout the Stoplight Platform. At this time, most workspaces should be loading, however, you may still experience issues with authentication, pushes, and timeouts when working with projects. We will continue to keep you updated as progress is made, thank you for your patience.
- identified Dec 08, 2021, 06:48 PM UTC
We are continuing to restore service as quickly as possible. During this time, you may notice an intermittent loss in functionality throughout the Stoplight Platform including, slow loading workspaces, issues with authentication, pushes, and timeouts when working with projects. We will continue to keep you updated as progress is made, thank you for your patience.
- monitoring Dec 08, 2021, 07:50 PM UTC
Good News! At this time, all services have been restored and are operational. We continue to monitor the situation and ensure we have identified and resolved the root cause of this outage. We thank you for your understanding and patience as we worked to restore service.
- resolved Dec 08, 2021, 11:28 PM UTC
After monitoring the situation for the last 3 hours we believe this issue has stabilized. We are actively pursing the root cause and any changes that need to be made.