StoneProof Outage History
StoneProof is up right nowPingoru has recorded 5 incidents for StoneProof: 5 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Notice March 18, 2026 System upgrade 9h 13m Blockchain Explorer, Organization Registry, Mineral Lifecycle Tracking
Started Mar 18, 2026, 08:16 AM UTC· resolved Mar 18, 2026, 05:30 PM UTC
- investigating Mar 18, 2026, 08:16 AM UTC
Scheduled system upgrade on March 21st, 2026
- monitoring Mar 18, 2026, 05:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2026, 05:30 PM UTC
This incident has been resolved.
Major January 20, 2026 Authentication issue on api health 3h 5m Organization Registry, Mineral Registry, Membership Management
Started Jan 20, 2026, 04:33 PM UTC· resolved Jan 20, 2026, 07:39 PM UTC
- investigating Jan 20, 2026, 04:33 PM UTC
We are currently investigating this issue.
- identified Jan 20, 2026, 04:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 20, 2026, 05:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2026, 07:39 PM UTC
This incident has been resolved.
Critical January 20, 2026 API health on blockchain explorer 8h 26m Blockchain Explorer, Supply chain Validation, Alchemy Alchemy Dashboard
Started Jan 20, 2026, 09:25 AM UTC· resolved Jan 20, 2026, 05:52 PM UTC
- investigating Jan 20, 2026, 09:25 AM UTC
API health on block explorer fell down to 70%. Suspected affected components are: Supplychain validation component
- identified Jan 20, 2026, 09:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 20, 2026, 02:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2026, 05:52 PM UTC
This incident has been resolved.
Notice January 19, 2026 This is an example incident –
Started Jan 19, 2026, 06:23 AM UTC· resolved Jan 19, 2026, 06:23 AM UTC
- investigating Jan 20, 2026, 06:07 AM UTC
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
- identified Jan 20, 2026, 06:07 AM UTC
As you continue to work through the incident, update your customers frequently.
- monitoring Jan 20, 2026, 06:07 AM UTC
Let your users know once a fix is in place, and keep communication clear and precise.
- resolved Jan 20, 2026, 06:07 AM UTC
Empathize with those affected and let them know everything is operating as normal.