Stitch Data incident

BigQuery Service Unavailable Errors

Minor Resolved View vendor source →

Stitch Data experienced a minor incident on November 26, 2019 affecting api.stitchdata.com and app.stitchdata.com, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2019, 08:05 PM UTC
Resolved
Nov 27, 2019, 01:08 AM UTC
Duration
5h 3m
Detected by Pingoru
Nov 26, 2019, 08:05 PM UTC

Affected components

api.stitchdata.comapp.stitchdata.com

Update timeline

  1. identified Nov 26, 2019, 08:05 PM UTC

    Google's API is currently returning 503 errors indicating that their service is unavailable during attempts to load data to numerous BigQuery destinations and affecting loading processes for these accounts. We're monitoring Google's status page for updates on this issue. Note that no data will be lost as a result of this behavior.

  2. monitoring Nov 26, 2019, 10:47 PM UTC

    The number of loading processes affected by 503 errors from Google has greatly subsided, and we are continuing to monitor the frequency of their occurrence.

  3. resolved Nov 27, 2019, 01:08 AM UTC

    All recent loading attempts for BigQuery destinations that were previously impacted by these status 503 errors have shown to complete successfully across our infrastructure.