Stitch Data incident

Connection Information Errors

Minor Resolved View vendor source →

Stitch Data experienced a minor incident on January 16, 2020 affecting api.stitchdata.com and app.stitchdata.com, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2020, 09:29 PM UTC
Resolved
Jan 16, 2020, 10:25 PM UTC
Duration
55m
Detected by Pingoru
Jan 16, 2020, 09:29 PM UTC

Affected components

api.stitchdata.comapp.stitchdata.com

Update timeline

  1. identified Jan 16, 2020, 09:29 PM UTC

    An update to an internal database has caused server errors while accessing information about connections in Stitch accounts. Our engineering team has identified the issue and is working to address it now.

  2. monitoring Jan 16, 2020, 09:31 PM UTC

    A fix has been deployed and application access is returning to normal. We're continuing to monitor behavior.

  3. resolved Jan 16, 2020, 10:25 PM UTC

    Connections have remained accessible and stable since this fix was deployed.