Stitch Data experienced a minor incident on January 17, 2020 affecting app.stitchdata.com, lasting 5h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 17, 2020, 12:56 PM UTC
A subset of source integrations impacted by the previous connection issue are experiencing long running extractions or are not showing progress within extraction jobs. Our team is deploying an update to correct this behavior.
- monitoring Jan 17, 2020, 04:02 PM UTC
The fix deployed by our team appears to have corrected internal server errors that were occurring, where subsequent extraction jobs have continued to begin and complete successfully. We're continuing to monitor affected source integrations.
- resolved Jan 17, 2020, 06:01 PM UTC
Integrations that were previously affected have continued to run and complete successfully. No data was lost as an effect of this incident.