Stitch Data incident

Legacy Database Integration Extraction Issues

Major Resolved View vendor source →

Stitch Data experienced a major incident on January 22, 2020 affecting app.stitchdata.com, lasting 14h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2020, 10:26 PM UTC
Resolved
Jan 23, 2020, 12:39 PM UTC
Duration
14h 12m
Detected by Pingoru
Jan 22, 2020, 10:26 PM UTC

Affected components

app.stitchdata.com

Update timeline

  1. identified Jan 22, 2020, 10:26 PM UTC

    Our engineering team is working to resolve an outage affecting a subset of legacy database integrations that is preventing their extraction jobs from beginning. In the event that this data is critical for your team, consider using the current version of the integration as additional segments of our infrastructure are unaffected.

  2. resolved Jan 23, 2020, 12:39 PM UTC

    This issue was resolved circa 06:42 UTC, and since then, extraction jobs for legacy database integrations have been scheduled and are running successfully.