Stitch Data experienced a major incident on August 24, 2020 affecting api.stitchdata.com and app.stitchdata.com, lasting 5h 4m. The incident has been resolved; the full update timeline is below.
Affected components
api.stitchdata.comapp.stitchdata.com
Update timeline
- identified Aug 24, 2020, 01:05 PM UTC
Our billing service is encountering a partial outage, affecting Stitch account access and functionality. We're monitoring the situation closely to evaluate any necessary action to expedite availability.
- monitoring Aug 24, 2020, 03:36 PM UTC
Our billing service has released a fix for this issue and we're continuing to monitor availability to take mitigating steps as necessary.
- resolved Aug 24, 2020, 06:10 PM UTC
Functionality has remained consistent and without issue since our billing service's performance was restored.