Stitch Data experienced a major incident on May 3, 2021 affecting api.stitchdata.com and app.stitchdata.com, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
api.stitchdata.comapp.stitchdata.com
Update timeline
- investigating May 03, 2021, 08:27 PM UTC
Our R&D team is investigating reports of errors displaying connection information within the Stitch user interface and via API. They are working to resolve the occurrences to restore normal functionality.
- identified May 03, 2021, 08:32 PM UTC
Our R&D team has identified the root cause and are working to implement a fix.
- monitoring May 03, 2021, 08:39 PM UTC
Our R&D team has deployed a fix and is monitoring services to verify that error rates remain at normal levels.
- resolved May 03, 2021, 09:37 PM UTC
All application and API functionality have remained stable during the monitoring window.