Stitch Data incident

Service Degradation

Minor Resolved View vendor source →

Stitch Data experienced a minor incident on September 8, 2021 affecting api.stitchdata.com and app.stitchdata.com, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2021, 06:11 PM UTC
Resolved
Sep 08, 2021, 06:50 PM UTC
Duration
39m
Detected by Pingoru
Sep 08, 2021, 06:11 PM UTC

Affected components

api.stitchdata.comapp.stitchdata.com

Update timeline

  1. investigating Sep 08, 2021, 06:11 PM UTC

    Users are experiencing slow page load times due to a software release that increased the load on an internal database. Our team is working to resolve the issue.

  2. identified Sep 08, 2021, 06:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 08, 2021, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 08, 2021, 06:50 PM UTC

    This incident has been resolved.