Stitch Data incident

500 Status Errors

Minor Resolved View vendor source →

Stitch Data experienced a minor incident on March 24, 2022 affecting api.stitchdata.com and app.stitchdata.com, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2022, 06:48 PM UTC
Resolved
Mar 24, 2022, 07:52 PM UTC
Duration
1h 3m
Detected by Pingoru
Mar 24, 2022, 06:48 PM UTC

Affected components

api.stitchdata.comapp.stitchdata.com

Update timeline

  1. investigating Mar 24, 2022, 06:48 PM UTC

    We are currently investigating an issue affecting extractions and our import API while persisting data to Stitch which results in status 500 errors.

  2. monitoring Mar 24, 2022, 07:01 PM UTC

    An issue affecting a subset of integrations has been identified and a fix has been released. Subsequent extraction jobs should result in successful posts to Stitch and our R&D team is continuing to monitor current behavior.

  3. resolved Mar 24, 2022, 07:52 PM UTC

    This issue has been resolved. No data has been lost as a result of this issue and extractions that encountered errors can now be retried if they have not already.