Stitch Data incident

Some extraction jobs not starting

Major Resolved View vendor source →

Stitch Data experienced a major incident on April 28, 2022 affecting api.stitchdata.com and app.stitchdata.com, lasting 7h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2022, 02:41 PM UTC
Resolved
Apr 28, 2022, 10:12 PM UTC
Duration
7h 31m
Detected by Pingoru
Apr 28, 2022, 02:41 PM UTC

Affected components

api.stitchdata.comapp.stitchdata.com

Update timeline

  1. investigating Apr 28, 2022, 02:41 PM UTC

    Some extraction jobs are failing to start at the scheduled time. We are investigating the issue.

  2. identified Apr 28, 2022, 03:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 28, 2022, 06:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2022, 10:12 PM UTC

    This incident has been resolved.