Stitch Data incident

Extraction Delays

Minor Resolved View vendor source →

Stitch Data experienced a minor incident on July 20, 2022 affecting api.stitchdata.com and app.stitchdata.com, lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2022, 01:31 PM UTC
Resolved
Jul 20, 2022, 05:40 PM UTC
Duration
4h 9m
Detected by Pingoru
Jul 20, 2022, 01:31 PM UTC

Affected components

api.stitchdata.comapp.stitchdata.com

Update timeline

  1. identified Jul 20, 2022, 01:31 PM UTC

    Some extraction jobs are failing to start at the scheduled time. We have identified the issue and are working to implement a fix.

  2. monitoring Jul 20, 2022, 04:06 PM UTC

    A fix has been applied and we are currently monitoring extraction jobs as they return to their normal schedules.

  3. resolved Jul 20, 2022, 05:40 PM UTC

    Extraction jobs have consistently begun at their normal schedules during our monitoring window. No data has been lost as a result of this incident.