Stitch Data incident

User login issues

Major Resolved View vendor source →

Stitch Data experienced a major incident on December 1, 2022 affecting app.stitchdata.com, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 09:34 AM UTC
Resolved
Dec 01, 2022, 03:54 PM UTC
Duration
6h 20m
Detected by Pingoru
Dec 01, 2022, 09:34 AM UTC

Affected components

app.stitchdata.com

Update timeline

  1. investigating Dec 01, 2022, 09:34 AM UTC

    We have identified an issue where users are unable to log into their accounts. We are currently investigating.

  2. monitoring Dec 01, 2022, 02:30 PM UTC

    The issue has been identified and fixes have been implemented. There may still be lingering issues but we are actively monitoring.

  3. resolved Dec 01, 2022, 03:54 PM UTC

    There should no longer be issues with logging into the app.