Stitch Data incident

User login issue

Minor Resolved View vendor source →

Stitch Data experienced a minor incident on December 5, 2022 affecting app.stitchdata.com, lasting 20h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 05:08 PM UTC
Resolved
Dec 06, 2022, 02:03 PM UTC
Duration
20h 55m
Detected by Pingoru
Dec 05, 2022, 05:08 PM UTC

Affected components

app.stitchdata.com

Update timeline

  1. identified Dec 05, 2022, 05:08 PM UTC

    Some users may face issues when logging in. The issue has been identified and solutions are being worked on.

  2. monitoring Dec 05, 2022, 09:23 PM UTC

    Some users may face extended browser load times on various pages of the application as service levels return to normal. We are continuing to monitor impact as mitigating solutions are propagated.

  3. resolved Dec 06, 2022, 02:03 PM UTC

    Clients should be able to log in at this time.