Stitch Data incident

Shopify integration setup error

Notice Resolved View vendor source →

Stitch Data experienced a notice incident on January 27, 2023 affecting api.stitchdata.com and app.stitchdata.com, lasting 6h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2023, 04:02 PM UTC
Resolved
Jan 27, 2023, 10:49 PM UTC
Duration
6h 47m
Detected by Pingoru
Jan 27, 2023, 04:02 PM UTC

Affected components

api.stitchdata.comapp.stitchdata.com

Update timeline

  1. identified Jan 27, 2023, 04:02 PM UTC

    Our team is working on an updated setup process for the Shopify integration. New Shopify connections are not available at this time and all existing Shopify connections will continuing to replicate data without issue.

  2. resolved Jan 27, 2023, 10:49 PM UTC

    Customers are now able to create new Shopify integrations successfully with our updated setup process. All existing Shopify connections remain unaffected and will continue to replicate data without issue.